Contact our customer support team for LiFePO4 battery specifications, quotations, sample orders, technical documents, warranty inquiries and after-sales assistance.
We support OEM customers, equipment manufacturers, distributors, installers and system integrators across RV, marine, golf cart and industrial battery applications.
For product recommendations, pricing or order assistance, send us the application, required voltage and capacity, estimated quantity and delivery country. For custom projects, include the maximum current, available installation space and communication requirements.
Available documents depend on the exact battery model, product configuration, application and destination market. Please provide the model or project specification so we can confirm the correct documents.
View LiFePO4 Battery Resources →
For a warranty inquiry or product issue, provide the battery model, serial number, purchase date, order information and a clear description of the problem.
Photos, videos, BMS data and charger, inverter or equipment information help our team review the operating conditions and identify the next step.
Do not open the battery enclosure or alter the wiring unless instructed by a qualified technician. Unauthorized modification may affect product safety and warranty assessment.
For battery selection, lead-acid replacement, system integration, Smart BMS configuration, charger compatibility or CAN and RS485 communication, use our technical support page.
Engineering support can cover:
View LiFePO4 Battery Technical Support →
We support battery brands, distributors and equipment manufacturers with custom LiFePO4 battery development, prototype testing and volume production.
View OEM & ODM Battery Services →
Please provide the application, required voltage and capacity, continuous and peak current, estimated quantity and delivery country. Installation dimensions, charger details and communication requirements should also be included for custom projects.
Yes. Sample availability depends on the battery model and project requirements. Custom samples can be developed after the electrical, mechanical and communication specifications are confirmed.
Available datasheets, installation documents, UN38.3, MSDS and product-specific test reports can be provided for qualified battery models. Documents must be confirmed against the exact battery configuration and destination market.
Provide the battery model, serial number, order information, purchase date, charger or equipment model and a clear description of the issue. Photos, videos, measured voltage and available BMS data are recommended.
Use the technical support page for battery selection, lead-acid conversion, system integration, Smart BMS configuration, CAN or RS485 communication and custom battery development.
Send us your company name, application, battery model or required specification, estimated quantity and delivery country.
For technical projects, also include the continuous and peak current, installation dimensions, charger or inverter model and communication protocol. For after-sales support, include the order and battery identification details listed above.
